Terms of Service


Welcome to Vancouver Signature

Thank you for visiting vancouversignature.com. By accessing, browsing, or purchasing from our website, you agree to the terms and conditions outlined below. Please review them carefully before placing an order.

These Terms & Conditions form a binding agreement between you (the “Customer”) and Vancouver Signature (“we,” “our,” “us”).


1. General Information

Vancouver Signature is an online retailer specializing in high-end hats, apparel, and accessories. By using this website, you agree that you are at least 18 years of age or are accessing the site under the supervision of a parent or legal guardian.

We reserve the right to update, modify, or replace any part of these Terms at any time. Continued use of the site following changes constitutes acceptance of those changes.

 

2. Product Information

We take great care to ensure that product descriptions, images, and details are accurate and reflect the quality of our craftsmanship. However, minor variations in color, texture, or finish may occur due to natural materials and display differences.

All products are offered subject to availability. We reserve the right to discontinue or modify any item at any time without prior notice.

 

3. Pricing & Payment

All prices are listed in Canadian dollars (unless you toggle to a specific currency using the on screen currency changer) and are subject to change without notice. Applicable taxes and shipping fees will be added at checkout.

We accept major credit cards and secure online payment methods. By submitting your payment information, you represent and warrant that you are authorized to use the designated payment method.

 

4. Orders & Acceptance

Once an order is placed, you will receive an email confirmation acknowledging receipt. This does not constitute acceptance of your order.

We reserve the right to:

  • Limit or cancel quantities purchased per person, household, or order

  • Refuse or cancel any order at our discretion

In the event of an order cancellation, you will be notified and refunded promptly.

 

5. Shipping & Delivery

All orders are processed and shipped according to our Shipping Policy. Delivery times are estimates and may vary due to carrier delays, customs inspections, or unforeseen circumstances.

We are not responsible for delays once a package has been transferred to the shipping carrier.

 

6. Returns & Exchanges

Returns and exchanges are governed by our Return & Refund Policy.

 

7. Intellectual Property

All content on this site — including text, images, logos, designs, and trademarks — is the intellectual property of Vancouver Signature and is protected under applicable copyright and trademark laws.

You may not reproduce, distribute, or use any material from this site without our prior written permission.

 

8. Privacy & Data Protection

Your privacy is important to us. Any personal information you provide is collected, used, and protected in accordance with our Privacy Policy. We use secure payment gateways and encryption to safeguard your data.

 

9. Limitation of Liability

While we strive for excellence in every detail, Vancouver Signature shall not be liable for any indirect, incidental, or consequential damages arising from:

  • The use or inability to use our products or services

  • Errors or omissions on the website

  • Delays or delivery issues beyond our control

Our total liability shall not exceed the amount paid for the product in question.

 

10. Governing Law

These Terms & Conditions and any related transactions shall be governed by and construed in accordance with the laws of British Columbia, Canada, without regard to its conflict of law principles.

Any disputes shall be resolved exclusively in the courts of Vancouver, British Columbia.